Well, it’s time to start on my MSc project. I’ve decided I want to build a very configurable CRM. In order to inform this my plan is to survey various people. I’ve not got much in the way of responses, and since this blog has very few, if any, readers, I don’t imagine I’m going to get very many more by adding this link here. However, if you do stumble across this for any reason, and you’re using, or you’re about to use, some CRM software, please consider clicking it and completing the survey.